Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

At Ligulbacch Canada ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ligulbacch.center or use our moving and loader services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Moving details (current and destination addresses, moving dates, inventory lists)
• Payment information (processed securely through third-party payment processors)
• Communication preferences and marketing consents
• Government-issued identification when required for service provision

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookie and tracking technology data

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing moving and loader services as requested
• Processing payments and managing customer accounts
• Communicating about your service requests and bookings
• Sending marketing communications (with your consent)
• Improving our services and website functionality
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and ensuring security

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in:

• Payment processing
• Customer support services
• Marketing and advertising
• Website analytics and optimization
• Insurance and liability coverage

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Enforce our terms of service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for legitimate business purposes

Generally, we retain customer information for a period of seven (7) years after the completion of services, unless a longer retention period is required by law.

6. Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA, you have the right to:

• Access your personal information and request corrections
• Withdraw consent for certain uses of your information
• Request deletion of your personal information (subject to legal requirements)
• Object to certain processing activities
• Receive a copy of your personal information in a portable format
• File a complaint with the Privacy Commissioner of Canada

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

You can manage your cookie preferences through our cookie consent banner or your browser settings. Please note that disabling certain cookies may affect website functionality.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Alteration or corruption
• Cyber threats and security breaches

Our security measures include encryption, secure servers, access controls, and employee training on privacy protection.

9. International Data Transfers

Your personal information may be stored and processed in Canada and other countries where our service providers are located. We ensure that appropriate safeguards are in place to protect your information during international transfers.

10. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

The updated Privacy Policy will be effective as of the date indicated at the top of the policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts of Ontario, Canada.

This Privacy Policy was last updated on January 1, 2025.